Transportation - First Student

Contact Us

5400 Murray Street 
Little Rock, AR 72209

Main Number: 501-447-4130

Dispatch: 501-447-4140, 501-447-4133 (Late Bus Information)

Routing: 501-447-4139 (Bus Stop Changes & Information)

LRSD: 501-447-4162 (Accidents & Bus Safety)

Fax: 501-447-4131 

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Welcome to Transportation - First Student

First Student and the Little Rock School District are separate entities.  First Student is the contracted provider for the Little Rock School District (LRSD).  First Student provide services for eligible non-special needs communities while, Little Rock School District provide services for the special needs communities. 

Responsibilities

First Student is responsible for providing a bus stop according to the guidelines set forth by the LRSD.  One of the guidelines include First Student transporting all eligible non-special needs students to and from school safely. Your child’s safety is of paramount importance. Bus stops are determined by the Transportation Department and assigned based on the proximity from a student residential address.  Eligible students include those living within the school attendance zone but outside the walk zone.

School Walk Zone

Elementary students (K-5): one mile walk zone

Middle & High students (6-12): two mile walk zone

Transportation can only be provided from home to school and school to home. Please keep in mind that parents are responsible for their child’s safety to and from the bus stop. Drivers are only allowed to make stops listed on their route sheets. It is very important for you not to make arrangements with drivers to have your child picked up or dropped off at an unauthorized bus stop. This could cause your child to miss the bus if there is a substitute driver.

All students are asked to be at the bus stop ten minutes before the scheduled pick-up time and remain at the stop ten minutes after the scheduled pickup time.  If the bus doesn’t show up after waiting at the stop ten minutes after the scheduled time call First Student at (501)-447-4130.

First Student does provide transportation in accordance to Isaac Law.  All students should be loaded and unloaded in a manner that does not require the student to cross a 4-lane road. Please report any violations to First Student so that the situation can be reviewed.  This could mean that your child is using the wrong stop or an error has been made on behalf of the driver; if this is so it will be corrected immediately.

Our bus drivers should never pick-up or discharge your child at a location other than where they have been assigned, unless the student has received a bus pass from the school authorizing them to get on or off at an alternate location.

Drivers are not allowed to amend their routes without permission from a member of First Student management team.

Who Is Eligible For Transportation?

  • NOTE: THE LITTLE ROCK SCHOOL DISTRICT’S WALK DISTANCE TO A BUS STOP FOR ELEMENTARY STUDENTS IS UP TO FOUR BLOCKS (APPROXIMATELY .25 MILES) AND UP TO SIX BLOCKS (APPROXIMATELY .37 MILES) FOR MIDDLE & HIGH SCHOOL STUDENTS.

    SCHOOL

  • Secondary students in grades 6-12 living within their school’s attendance zone, but outside the two mile walk radius.

  • Regular elementary students living within their school’s attendance zone but outside the one mile walk zone radius.

  • Students who have a qualifying tag and those that have been “grandfathered” by the LR Student Registration Office.

    *TNT, ADR, AAG, Special Circumstance, and Staff Preference transfers are not eligible for transportation

Responsibilities

First Student is responsible for providing a bus stop according to the guidelines set forth by the LRSD. Transportation can only be provided from home to school and school to home. Your child’s safety is of paramount importance. Please keep in mind that parents are responsible for the child’s safety to and from the bus stop. Drivers are only allowed to make stops listed on their route sheets. It is very important for you not to make arrangements with drivers to have your child picked up or dropped off at an unauthorized bus stop. This could cause your child to miss the bus if there is a substitute driver.

All students are asked to be at the bus stop ten minutes before the scheduled pick up time.

First Student will provide transportation in accordance with Isaac’s Law. All students should be loaded and unloaded in a manner that does not require the student to cross a 4-lane road. Please report any violations to First Student so that we can review the situation. It may mean that your child is using the wrong stop. Any error on behalf of the driver will be corrected immediately.

Our bus drivers should never pick-up or discharge your child at a location other than where they have been assigned, unless the student has received a bus pass from the school.

Drivers are not allowed to amend their routes without permission from a member of First Student management.